Frequently Asked Questions
Our locally dispatched technicians typically arrive within 1 to 2 hours of your call. Because we serve all of Rochester Hills, including neighborhoods near Oakland University and The Village of Rochester Hills, we can respond quickly any time of day or night.
Yes. We assist homeowners, landlords, property managers, and business owners across Rochester Hills. Whether the situation is at a private residence, a commercial property, or a rental unit, our crime scene cleanup experts ensure the area is safe and fully restored.
In many cases, yes. We work directly with most major insurance providers to simplify the claims process and reduce stress for our clients. Our staff will guide you step by step to make sure everything is handled properly.
Absolutely. We understand the sensitive nature of trauma and crime scene situations. Our vehicles are unmarked, and our technicians arrive in a discreet and respectful manner to protect your privacy.
We provide a full range of services, including blood and bodily fluid cleanup, unattended death and suicide cleanup, trauma cleanup, hoarding remediation, meth and fentanyl decontamination, and tear gas or fingerprint dust removal.
While Rochester Hills is a core community we serve, our team also responds to surrounding areas in Oakland County and throughout the greater Detroit metro area.
Yes. We use OSHA- and EPA-approved procedures and eco-friendly cleaning agents whenever possible. All biohazard waste is properly transported and disposed of at certified facilities.
