Frequently Asked Questions
We understand emergencies can’t wait. Our crews are locally dispatched and typically arrive in East Lansing within 1–2 hours of your call. We’re available 24/7, including nights, weekends, and holidays.
Yes. Our dedicated staff helps guide you through every step of the insurance process, from filing claims to providing the necessary documentation. In most cases, cleanup services are covered, so you don’t have to carry the financial burden alone.
Absolutely. Our technicians are IICRC certified and trained in OSHA, EPA, and NIOSH safety protocols. We use full protective gear, control zones, and specialized equipment to make sure every cleanup is handled safely and thoroughly.
Yes. Privacy and discretion are central to what we do. We arrive in unmarked vehicles when requested, and we never share client information. Your situation is treated with the utmost confidentiality.
We provide a wide range of services beyond crime scene cleanup — including suicide and unattended death cleanup, hoarding remediation, infectious disease disinfection, and meth or fentanyl lab remediation. No matter the situation, we’re here to restore safety and peace of mind.
