Frequently Asked Questions
We aim to arrive within 1 to 2 hours of your call. Our technicians are available 24/7, so no matter the time of day or night, we are ready to respond.
In many cases, yes. Homeowners, business, or auto insurance policies often cover cleanup costs. Our staff can guide you through the insurance process to help ease the burden.
No, you do not need to be onsite while we work. Many clients find it easier to step away, and our team will keep you updated until the cleanup is complete.
Our technicians are fully licensed, insured, and trained to OSHA, EPA, and NIOSH standards. We use protective gear, establish control zones, and dispose of all biohazard waste at certified facilities.
Yes. Once our team has completed the remediation, your property will be fully disinfected and safe to enter. Our goal is to restore the space to its pre-incident condition so you can move forward with peace of mind.
Absolutely. We connect clients with local bereavement and counseling resources in Kalamazoo and provide guidance through the insurance process, all while ensuring strict confidentiality.
